So geram!
Published on Mar 26th, 2007 in Rambling with
So geram today. Due to my parcel send to my Ebay buyer was lost during transit. If send by local Pos Laju or Pos office service, I still can accept the fact that they lost my parcel, you know their service level. But this is not, I was sending them using courier service!! A reliable company some more! Plus I pay more too!
When the buyer told me she not yet receive my parcel, I got shocked. To me, this is impossible, how can 3 days still not yet reach her hand. Quickly called up CS to check status, they told me already sent 2 days ago. OK, I asked for proof…then ding dong ding dong, they unable to fax me, gave me all sort of excuses! Fine, I gave them one more day to show me the proof; else I am going to make report.
Then today, early morning I start calling them, answer I got: sorry, our people in PJ lost your parcel. Me more shocked to hear this news, earlier on told me already sent, now told me LOST! So I asked them what I should do now.
The lady keep apology to me…is useless to me anymore, I said I am going to make a report and claim back my amount. Now I wait for my police report to come back.
Hehe…I am going to claim up to their max amount. Don’t play play with me; I am very expert in claiming and complaining thingy!
Update : I think one of the staff steal my parcel, so to protect their company image, she just told me lost it lor!